[ Make sure to fill in the delivery address information in English. ]
[ 상세페이지 및 옵션 확인 후 구매 필수 ]
- 기획사 : SM ENTERTAINMENT
- 발매일 : 2024.11.27
- 아티스트 : 찬열 (CHANYEOL)
※ 사양 및 발매일은 추후 제작 상의 사유로 변경될 수 있습니다.
※ 상품의 포장/배송 과정에서 외관에 미세한 스크래치 및 흠집, 변색 등이 생겨날 수 있으며 이는 교환 사유가 될 수 없습니다.
[ 상품소개 ]
상품 : 포츈 스크래치 SET (포츈 스크래치 카드 랜덤 2pcs, 포토카드 랜덤 1pc)
소재 : PAPER
사이즈 : 55X85 (MM)
판매원 : SM ENTERTAINMENT
제조국 : 한국
제조 연월 : 2024.08
중량 : 25g
[ 취급 주의사항 ]
- 본 제품은 사용연령 만 14세 이상 분들을 위한 제품으로, 어린이용이 아닙니다.
- 본 제품은 공정거래위원회고시 소비자분쟁해결기준에 의거 교환 또는 보상을 받을 수 있습니다.
1. 용도 이외에는 사용하지 마세요.
2. 입에 넣고 빨거나 먹지 마세요.
3. 긁혀 나오는 검정 가루를 아이들이나 동물들이 먹지 않도록 주의해주십시오.
4. 상품의 색상은 모니터 사양에 따라 실제 색상과는 다소 차이가 있을 수 있습니다.
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email or channel talk
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email(or channel talk) within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
※ 사양 및 발매일은 추후 제작 상의 사유로 변경될 수 있습니다.
※ 상품의 포장/배송 과정에서 외관에 미세한 스크래치 및 흠집, 변색 등이 생겨날 수 있으며 이는 교환 사유가 될 수 없습니다.
[ 상품소개 ]
상품 : 포츈 스크래치 SET (포츈 스크래치 카드 랜덤 2pcs, 포토카드 랜덤 1pc)
소재 : PAPER
사이즈 : 55X85 (MM)
판매원 : SM ENTERTAINMENT
제조국 : 한국
제조 연월 : 2024.08
중량 : 25g
[ 취급 주의사항 ]
- 본 제품은 사용연령 만 14세 이상 분들을 위한 제품으로, 어린이용이 아닙니다.
- 본 제품은 공정거래위원회고시 소비자분쟁해결기준에 의거 교환 또는 보상을 받을 수 있습니다.
1. 용도 이외에는 사용하지 마세요.
2. 입에 넣고 빨거나 먹지 마세요.
3. 긁혀 나오는 검정 가루를 아이들이나 동물들이 먹지 않도록 주의해주십시오.
4. 상품의 색상은 모니터 사양에 따라 실제 색상과는 다소 차이가 있을 수 있습니다.
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email or channel talk
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email(or channel talk) within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
